If you still have your old device:
1) Log in to Kaseware desktop application
2) Click on your name in the top right
3) Select Reset 2-factor Authentication
If you no longer have your old device:
1) Contact your local Kaseware administrator and they can reset the token through Admin -> Organization Structure and right click on the user to reset
OR
2) Click the forgot password link at the bottom of the login form
