If you use two-factor authentication to login to Kaseware you will need to use an authenticator app. This can be set up on either a mobile device or web browser. You must use Chrome browser if you intend to use this method.


Download Authenticator App:

For Browser Based Authenticator: Click on the link Authenticator Extension and install the extension in your browser.


For Mobile Based Authenticator: Go to the app store on your mobile device and download FreeOTP, Google Authenticator, or Microsoft Authenticator


Login To Your Account:

Using your username and password login to your account. You will be brought to the following screen:

 

Add Account to Authenticator:

For Browser Based Authentication:

In the upper right hand corner of your chrome browser you will see a puzzle piece icon which is where your extensions are located:

Click on Authenticator and click on the "scan" button located next to the "edit button". Then create a box around the barcode shown on your screen:


For Mobile Based Authenticator:

You will need to add your account to the app by scanning the QR code on your login screen. This varies by app:


Google:

Tap the "+" icon and choose "Scan QR Code"


Microsoft:

Tap the three dots in the upper right corner and choose "Add account"


Free OTP:

Tap the QR code icon at the top of the screen


Input One-time Code and Login:

Open the authenticator app and you will see a six digit code:

Enter this code, without any spaces, into the "One-time code" field on the login screen, enter in a device name (ie. My Computer), and click the "Submit"  button.