Kaseware Support Portal

If a user encounters this warning message after attempting to close a Case/Investigation, follow to below steps to resolve. Instructions to resolve th...

Symptoms You have been assigned a document to approve but have having difficulty locating it.  Normal steps to locate a document to approve: Clic...

Symptoms:  1. An approver in your workflow cannot approve a document after following the steps here 2. You need to replace or update the approvers on a...

Symptoms  Within the Supervisor View the Open Cases table appears blank as shown below Steps to Resolve Within your internet browser click on the t...

When a user goes to edit a document, they may encounter a situation where another user is actively editing that document. There are 2 main ways we expect th...

Your home page on Kaseware is where you will find the bulk of your work, and you can modify several aspects of it to fit your workflow. Below you will find ...